Q & A
Mainland UK
Next working day delivery is offered as standard Monday-Friday for goods that are pre-made or in stock. Delivery times for Custom Made to Order items will vary, please call us to confirm delivery times. This service is only available for shipments to the UK Mainland, excluding the Scottish Highlands. If a quick delivery is important to you, you wish to check a manufacturing time for a custom made item or are placing an order after 3pm, please call the office on 01488 685800; we can confirm the stock availability and dispatch date very promptly.
International (Non-Mainland UK)
If your delivery location falls outside of the Mainland UK (i.e. International or Non-Mainland UK), after placing an order on the website, Universal Networks will contact you via e-mail or telephone to confirm the total cost of the order including delivery to your desired destination. We will then require your Credit or Debit Card details to process an offline payment.
Small Order Handling Charge
For orders under £100, a handling fee of £10 will be added to the basket in addition to the delivery charge.
To read more information, please visit our Delivery FAQ or Delivery Information pages.